FAQ

1. HOW TO MAKE AN ORDER?

You can buy the outfit you like through your shopping bag or by calling 098 723 93 93, 095 723 93 93. The manager accepts the order and answers all your questions. Calling us you will get a complete information about the products you like.

 

2. HOW TO PAY YOUR ORDER?

You can choose a suitable payment method.

Ukrainian clothing store accepts payments:

  •  in cash to the courier upon delivery,
  •  by transferring money to our credit card,
  •  by your credit card through your shopping bag
  • in cash upon delivery to the post office “Nova Poshta”

If the item is not available, and it is made for you to order, you must make a 50% preliminary payment. In such a case, the period of goods manufacturing is 10 days.

 

3. HOW THE DELIVERY IS ORGANIZED?

We work with several delivery services:

• If you want to buy clothes in Kiev, we offer express delivery in the city. Our manager will contact you to specify the time and the courier will deliver the goods to any place in Kiev. The courier cost is free. Delivery is made from Monday to Friday from 15:00 to 20:00.

• If you are in another city in Ukraine, the delivery is carried out by means of the “Nova poshta” express delivery. Delivery term is 3-5 days. The service is paid by the receiver.

• If you are abroad, you can use the services of international mail. We will find you the most convenient delivery service, depending on the country you are in.

 

4. CAN I TRY ON CLOTHES BEFORE BUYING?

Yes, if you want to buy clothes in Kiev, then you may order the service “Trying-on”. Our courier delivers the goods you like home. The cost of this service is 100 hryvnias. When purchasing goods brought for you to try on, 100 hryvnias are deducted from the cost of goods. You can select a few items that will be delivered for you to try on.

 

5. HOW OFTEN THE RANGE IS RENEWED?

To obtain information about the range renewal, special offers and discounts – fill in this form. Choose a convenient way to alert: sms or e-mail and keep always abreast of the news!

 

6. HOW TO GET A CLUB CARD? WHAN BENEFITS DOES IT OFFER?

The Club card is issued to customers who have purchased goods amounting to more than 2,000 hryvnias. Discount system works on the principle of bonuses accumulation. You can learn about the system of bonuses and get a club card here.

 

7. DO YOU HAVE GIFT CARDS?

If you want to buy a vyshyvanka (embroidered shirt) or other clothing with Ukrainian symbols as a gift to your relatives and friends, but you are afraid not to guess their tastes and preferences, use the service “Gift Card”. The card is issued in the amount of: 2000, 5000 and 10 000 hryvnias. Read more about the conditions for obtaining the card here.

 

8. I HAVE NOT FOUNDED THE ANSWER TO MY QUESTIONS.

Contact our manager calling: 098 723 93 93, 095 723 93 93 and he will answer all your questions.